Lumina’s services

Full-Cycle Identity
& Intel Services

Lumina’s Services Categories

By leading with a strong sense of who you are and how you’re different, you’ll deflect the competition, attract loyal brand advocates, and expand your market share with ease.

Lumina helps clients achieve these outcomes with the following services:

Market Intelligence + Discovery Strategy
Market Intelligence + Discovery Strategy
Brand Positioning Strategy
Brand Positioning
Identity Activation
Identity Activation
White Label Services for Agencies
White Label Services
Market Intelligence + Discovery Strategy
Market Intelligence + Discovery Strategy
Brand Positioning Strategy
Brand Positioning
Identity Activation
Identity Activation
White Label Services for Agencies
White Label Services

Market Intelligence + Discovery Strategy

Achieving awareness of your market context is the first step towards creating a differentiated brand. Lumina’s market intelligence and discovery strategy capabilities include:

Primary Market Research

Primary Market Research

Get to the core of your identity’s brand heartbeat, identify your best opportunities to build equity with your audiences, and uncover your top gaps for positioning improvement.

Brand Heart Workshops

Cultivation of your brand pathos through a series of interactive exercises with key identity stakeholders.

Brand Survey Design +  Analysis

Design, deployment, and analysis of brand surveys to examine customer + employee sentiment and zero in on needs for refinement.

Brand Focus Group Design

Leading collaborative conversations centered around your brand and synthesizing insight for actionable enhancement.

Market Intelligence + Discovery Strategy

Secondary Market Research

Conduct a deep dive into the market landscape to understand customers’ needs and competitors’ positioning strategies–ultimately creating a blueprint for seamless resonance and differentiation.

Competitive Intelligence Studies of market leaders’ most effective strategies, identifying how they’ve built traction to date and where their leading vulnerabilities are.

Brandscape Analyses to identify and segment top landscape players–uncovering the most lucrative market gaps to fill.

Buyer Persona Explorations of target audiences to meet them where they are in their unfulfilled needs, buying motivators, and emotional drivers.

General Market Trend Assessments for your target industries, gathering the insight you need to improve decision-making and chart a confident path forward.

Brand Positioning Strategy
+ Identity Activation

Building on your market clarity as a competitive advantage, your brand position will help you stand apart and ensure memorability in the hearts and minds of your target customers. Lumina’s brand positioning and activation capabilities include:

Brand Positioning

Brand Positioning

Formalize a unique stance on what you stand for in the market landscape. Craft the core message that deflects competitive voices and attracts your ideal clientele.

Brand Naming and Taglines

Ideate a name and tagline that succinctly communicate who you are and how you're different. Then conduct due diligence research to ensure viability.

Brand Heart: Purpose, Mission, Vision & Values

Foster emotional resonance by sharing your "why" for existing, the future you're building, and the ethical principles you follow--no matter how much you grow.

Brand Messaging Strategy + Persona-Aligned Value Propositions

Solidify your core message and ensure you're speaking to your target audiences' most pressing wants and needs, pain points, and future aspirations.

Differentiation Strategies + Unique Selling Propositions

Build on your knowledge of competitors to craft a stance and value-add that are simply unlike anyone else's.

Brand Personality, Tone + Voice

Your brand, personified: Establish the tone you'll strike across messaging vehicles.

Website Content Strategy + Copywriting

Weave the narrative that compels interest and drives conversions with visitors. Leverage SEO principles to extend your reach and position yourself to the right prospects at the right time.

Identity Activation

Identity Activation

Curate visuals and experiences that captivate attention and build brand equity.

Branded Website Design & Development

Design a digital experience that delights the eye while building trust in the caliber of your services.

Brand Logo Design

Create a brandmark that conveys your identity essence with clarity and concision.

Brand Palette

Use color theory to foster a brand-aligned emotional impact in target audiences.

Typography Selection

Select a type that directly expresses your brand personality and tone.

White Label Services for Agencies

Lumina partners with creative agencies to supplement their projects with market research and discovery services. These partnerships ultimately pave the way for brand work that is grounded in a thorough understanding of the client’s market context.

White Label Services

White Label Focuses

Discovery Strategy Recommendations

Suggested research roadmaps to investigate the client’s market context and fill knowledge gaps key to the successful execution of the brand.

Survey, Focus Group, or Workshop Analysis

Put a finger on the pulse of target audience sentiment and discover the core of the client’s most significant brand strengths and opportunities.

Competitive Intelligence Research

Uncover what makes top competitors so successful in the marketplace–and develop a unique positioning strategy to out-perform them.

Buyer Persona Explorations

Dive into the buying motivators and need states of clients’ target audiences–allowing for the formation of value-propositions that resonate in their minds (and hearts).

What others are saying

Carly is an amazing strategist and anybody would be lucky to work with her. She did a phenomenal job with my competitive landscape and market opportunity research project to help with my brand positioning and messaging. She is a great communicator and listener, and really made sure she understood what I was hoping to do.

Her deliverables were detailed, well organized and thought provoking, and she felt like a true partner and extension of my company. Her work has led to many exciting developments and I'd be thrilled to be able to work with her again.
Joslyn F.
Venture capital client

Let’s work together.

Book a call to explore if Lumina’s identity and intel services align to your business needs.

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